Medicaid Check-In Toolkit

"Don’t lose your healthcare. Take 10 minutes today to protect your coverage."

1. What’s Happening

Congress Has made cuts that will drop hundreds of thousands of North Carolinians from Medicaid. Many people are already losing coverage because of new paperwork and redetermination rules. Even if you still qualify, you could be dropped without warning unless you act now.

 

2. Step-by-Step: How to Check Your Status

   ✅ Step 1: Look for a letter or email from your county DSS
           If you got a redetermination notice, respond immediately—even if you think they have your info already.

   ✅ Step 2: Create or log into your NC ePASS account
           Check your benefits and update your info online.

   ✅ Step 3: Contact your county DSS office
           Call or visit in person (see local links below) to confirm you’re still covered.

   ✅ Step 4: Need help?
           Call the NC Navigator line: 1-855-733-3711 for free enrollment help.

 

3. Find Help in Your County

   📍 Forsyth County- DSS Office: 741 N Highland Ave, Winston-Salem, NC 27101
   📞 (336) 703‑3800
   🔗 forsyth.cc/hhs

   📍 Catawba County- DSS Office: 3030 11th Ave Dr SE, Hickory, NC 28602
   📞 (828) 695‑5600
   🔗 catawbacountync.gov

   📍 Iredell County
           DSS Office: 549 Eside Dr, Statesville, NC 28625
   📞 (704) 878‑5300
   🔗 iredellcountync.gov

   📍 Lincoln County- DSS Office: 1136 E Main St, Lincolnton, NC 28092
   📞 (704) 732‑0738
   🔗 lincolncounty.org

   📍 Yadkin County- DSS Office: 2501 E Main St, Yadkinville, NC 27055
   📞 (336) 849‑7910
   🔗 yadkincountync.gov

 

4. What If You Lose Coverage?

  • You may qualify again, or for other options.
  • Call NC Navigator (1-855-733-3711) for free help.
  • Visit your local free clinic or community health center.
  • I’m working to make sure no one in our district is left without care.

 

5. Share This Toolkit

Encourage neighbors, friends, and family to check their status—even if they think they’re fine. The system is dropping people without notice.

 

6. Why This Matters

“I’m running for Congress because no one should lose healthcare because of a missed form. This toolkit is here because I believe in looking out for each other—starting right here at home.” —Harry Morley